Dealer overheads and service costs are irrelevant to this argument.
Claiming and charging a time requirement of 3 hours for a 5 min job is fraud. The dealer is free to pull an arbitarily high total cost out of the air and charge it as a flat rate to get the same total cost, but it is illegal to claim time was spent working on something when infact it was not.
Originally Posted by ENINTY
I suggest if you can't understand why dealers charge so much for servicing your car and you think you are being ripped off, then buy the proper tools, find a suitable facility, gain the knowledge, and DIY.
Here's a news flash: BMWs ARE EXPENSIVE TO MAINTAIN! They've just become expensive to maintain, they never were before. Never since they became mainstream in the 1980's were they expensive to maintain. Everyone should be suprised with this fact.