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      12-20-2010, 10:16 PM   #11
stressdoc
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Dominica
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Drives: F80 YMB
Join Date: Jun 2005
Location: MO

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Did you request a loaner when you made the appt.?

Loaners are not allocated on the basis of what or how many cars you bought. Most dealers have a limited number for obvious economic reasons, and they are scheduled. Do think it fair for you to take a loaner that was previously promised to another customer, just because you drive a loaded X5 and they have an old 2002?

If you were promised a loaner when you made your original appointment and then did not get one then the dealer owes you an explanation. Sometimes (things may be different in Quebec) SAs schedule a loaner not realizing that the client is under 21 and not covered by insurance.