Thread: Grade of Oil?
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      12-31-2010, 12:14 PM   #6
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A bit off topic, but you would be surprised how many people in India own BMWs....India is not the country it once was.....

Originally Posted by TrackRat View Post
Sad isn't it?

No surprise that BMW Canada doesn't even know what oil is required to maintain the new vehicle warranty... BMW NA is the same. Not a clue in the world. I've contacted them several times about it. I think these BMW "Customer Interaction Specialists", (sic), are actually located in India and have never seen a BMW, read the BMW OM or read the warranty?

You should send them this link and ask if they technically comprehend the difference between their response and the new vehicle warranty requirements:
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