Originally Posted by BGM
that's bullshit.. should be all free if under warranty!
I think it's with cases where it's 50/50 whether warranty would pick up the tab they need to cover their own backsides. They, I guess, need to check out exactly what the issue is then report to the warranty people to see if they'll cover it or not.
I can see where they're coming from but doesn't make it any easier to swallow.
I've asked them to just see if they can just stick the missing one back on and, if not, report back why i.e. justify to me why it's anything more serious than just sticking it back on.
It doesn't affect the MOT so might just leave it. They've got the car until tomorrow anyway to do the coil springs so in the mean time I'm looking rather sexy in this little number (cock-up with the courtesy car)...