Originally Posted by Chriztofor
SA is wrong period. I am not saying he can't simplify it; he just can't make blatantly wrong statements. You can't mix brands is simply wrong. All he had to say is that BMW recommends you use a certain type of oil. I would play it safe and just stick to BMW oil. Was that so hard? Did I lie or mislead?
We don't know what SA said and we don't know what the OP said, verbatim. It is all paraphrased anyway. SA is correct. Like somebody said, for 99% of the customer what he said holds true. To dwell on it and explain details would just confuse your average 44 year old trophy wife with her X5. Not all BMW owners spend time on BMW forums.