View Single Post
      03-14-2011, 04:07 PM   #383
Hamesy
Registered
 
Drives: 330Ci
Join Date: Mar 2011
Location: Guildford

Posts: 2
iTrader: (0)

Warrant replaces one but not all......

I experienced unusual wear last year that cost me 1300 to replace a set of 19" tyres.
I now have a cracked rear alloy. BMW have agreed to replace this one under warranty but not the others. I am trying to argue that as so many customers have experienced the same problem this is a saftey issue and all should be replaced.
BMW have admitted that the have rejected the last batch of alloys from their original supplier due to substandard quality and have chosen a new supplier hence the delay in getting new parts (I have been waiting 6 weeks so far and still no news). They have also admitted that 8 customers at my dealer alone have this problem.
If this is not andmission of design fault and significant issue I do not know what is!!!!
In the meantime I am reporting this as a saftey issue to the Vehicle and Operator Services Agency as a vehicle safety defect and would encourage anyone else who has this problem to do the same.
This can be done here....
http://www.dft.gov.uk/vosa/onlineser...cledefects.htm
Updates to follow......
Phil

Last edited by Hamesy; 03-14-2011 at 04:09 PM. Reason: add link
Hamesy is offline  
0
Reply With Quote