Just made appointment for progman upgrade. The reservation people couldn't tell me the version of the software and the service guys aren't answering the phones.
I mentioned the said TSB and that I wanted 25.1.1, we'll see what I end up with. I use the VR quite a bit so I'll know if it works out or not.
Hope this doesn't take more than a day. Last time they had to keep the car overnight and I had to train home. Also they no longer provide ride to the office.. so much for service..