No, a Sony W995. The thing is it is immaculate - she barely uses it and it never moves out of her handbag or car centre console!
We are 99.9% sure it has never been near water but they reckon it has 'moisture markers' inside and they have changed colour - they said it does not necessarily mean it has been directly immersed in water, but even a damp environment may trigger them? Even going from a warm house to a cold car??? I argued that the phone is not fit for purpose, etc. All they wanted to do was flog me another for a reduced price of £195!!!! Yeah right!! After hours on the phone getting passed from department to another I just gave up!