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Good news
Great news Snoozee, you would assume that this would be straight forward but I think the electronics in these cars can be somewhat un predictable in how they all communicate together. I think its the same at the dealer, both times my car has had a software update they never want to commit to how long it might take. It seems the take away from this is if it doesn't work first time it is possible that you did everything right but the car just didnt respond how it should. This explains why my car worked first time and yours didnt despite being the same model year.
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