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As far as I know Frank from DTM passion is a standup guy. Many forum members have perfect transaction with him. and you know what, they never speak up when things like this happens. Guess its just one incident. Did you pay for insurance? If the package is trashed upon arrival. did you show it to the delivery guy? Insurance can't be filed by sender, thats industry rule.
As for the figerglass issue. Hartge makes this lip in fiberglass, how could it be frank's fault? He did his job and sent out the part. in the end, he is blamed for something he has never been able to control. Is it fair ?
I hope Frank will be posting up soon to clear this thing. Hope you guys can reach an agreement to solve this issue. Best luck.
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