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man, that sucks. i hope you are able to get your money back.
if that's what frank said, that shows what kind a guy he is. obviously he doesn't care about his customers. very unprofessional.
even if he decides not to do international orders, he needs to resolve this. the damaged product is the responsibility of the seller. the seller can then resolve the issue with the shipping company. frank, refund his money!
at the very least, frank should be banned from this forum to protect other members in the future, so they don't have to go through this BS.
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