Quote:
Originally Posted by pinoye90
1. Regardless a company should not have someone who barely speaks English answering the phone, I'm sorry...
2. I have only received 1 email from your company regarding this issue. You keep saying you tried numerous times to help me? Do you have proof? You must have me confused with another bad customer you had, lol...
3. After I called back the second time 2 days later and told the owners mom that I would call my credit card company and reverse the charges, less than 10 mins later low and behold a person who had better understanding of my issue then was available? Why not have someone better fit to handle company issues answer phones to Begin with...
4. I'm the victim not your company..
5. The money spent to buy from your company was my hard earn cash that you triple in 1 hr so I don't expect you to understand.
6. At this point your just wasting my time trying fix this cause your company had a chance but enlisted the situation...
7. I am sick of companies like sonictuning.com and others that only take action when ppl post reviews/blogs of the lack in responsibility with following up with customer issues but are super quick to sell products cause it MONEY. The point is to let everyone know of my experience.
8. I'm in sales to buddy and the biggest sales I've had is from returning customers and service customers.....Be consistent with everyone... I'M DONE.  |
The offer still stands whenever you are ready for a solution that has been stated above. The solutions are available, with or without an audience, you have choices to choose from. You can PM me or e-mail to further discuss this.