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So you bought a second hand piece, which to you was defective? First off, buyer beware.
Now from long's point of view. He receives a product from you (not the person he had a sale with) in a damaged condition with claims that it was defective. I think we can agree that long didn't break the product himself. Now he's supposed to send a new product to you?
To much could have happened to that peice from when it was first shipped to the orginal buyer until it arrived on long's doorstep. The piece could have been damaged in several ways to cause it not to fit properly, including the fractures.
I don't think your argument holds water and would agree that Long went above and beyond.
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