Just want everyone to know that Longtran called me on my cell phone to let me know he's trying to correct the situation. He said he contacted the post office to change the shipping address and right the situation.
He was very apologetic. I appreciate him owning up to his mistake, and I'm glad he took the time to reach out to me over the phone. His heart is in the right place, he just needs the proper systems in place to keep things like this from falling through the cracks with growing demand for his services.
He's not off the hook yet, though...I still gotta get the stuff in my hands by tomorrow or Saturday, but it looks like things will finally work out.
I won't thank you yet, Longtran, but I will once the lip shows up.