Quote:
Originally Posted by theblackmamba
I just called Orlando Mini and waited on the line for about 30 minutes before I spoke to the new "service manager" -- I then proceeded to ask him if they do alignments on my vehicle (09 335i) -- he told me to hold for a bit and came back on the line and this is what he said:
"I know we used to do the alignments on most bmw's but sometimes they require special tools, and I don't feel comfortable doing work on them in the event that something goes wrong". Really?
I just hung up.
I know they charge $99 and they have a 10% off coupon for labor online.
fwiw.
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He gave you honest advice, I got the same from walking in to tire kingdom. He told me he did not want to charge me money to do a half ass job because he knew I would come back and complain to him. He told me the dealership has special tools required to perform alignments for BMWs.