[Legion5]

So the dealer refused to work on your car and then had a lawyer contact you asking you to take down bad publicity after they nearly killed your or several other people due to their negligent action.

This situation is close to the worst possible thing the dealer could do.


1. They severely inconvenienced you, after you were nearly killed, by refusing you service for simply posting off handed comments on the internet detailing your experience. A vehicle brand's service center's reason for existence is to help customers quickly and painlessly resolve warranty issues. This service center selfishly did not do that which hurts the BMW brand and is a black mark for the service center's service. The worst part is that they did this at the slightest inclination. You were acting in good faith and offhandedly gave them bad publicity. You weren't going to the media to embarrass them, you posted a thread asking for help and dropped their name.

2. They attempted to use a lawyer to ask you to remove truthful free speech in offhanded commentary, again while not fixing your car. Not only is this bad of them to do, but it is evidence to believe that they know that they were negligent here.

3. The have delayed and/or are continuing to delay the addressing of a serious safety issue which could result in death. Your car needs to be diagnosed ASAP, yet the dealer doesn't care about that, they only care about themselves.

4. Above all they were negligent. They committed negligence in the sense of a civil lawsuit, which makes them liable, and they committed negligent endangerment in the sense of a criminal act which is a felony in some states.


Due to the extremely poor conduct of the dealership I strongly feel that you should go to the media with this. I've also sent you some info regarding how to pursue this legally.