I bought my car from a BMW stealership and it only came with one key, they said they'd order another but I didn't get it in writing. Anyways when I inquired a few weeks later they totally denied ever ordering or promising it. Lucky when I got the car I demanded they fix up all scratches and the sneaky weasel accountant/whoever accepted my check reprinted the contract but with those promises of respraying the front bar removed, I demanded he re-add them into the contracts. Borderline criminals. I fucked up by not getting that extra key in writing. I should probably get a spare.
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