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      02-06-2008, 04:09 AM   #6
Chowbow
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Drives: 三三五i
Join Date: Aug 2007
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Gotta echo on this one... Some internal IT problem came across my order and half of my order was shipped while the other had a status of "ordered."

I PM'd Evan and he shipped out the other part immediately at their cost. Impressive.

From a business standpoint, mistakes WILL happen. It's inevitable, and every once in a while things don't go smoothly. It's not how problem free an experience is that makes a good business... It's either 1) a huge number of problem free experiences, or 2) how the business takes care of problems, that really exemplifies their strengths.

Kudos to Evan, thanks for making things right immediately without any hassle. Will order from you guys again for sure.
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