Quote:
Originally Posted by luv135i
it is spelled out in your policy binder
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If I'm not mistaken, you do not get this with every renewal, which is obviously good for the insurance co.
Since I've never had a claim lately, knock on wood, I'm thinking that an insurance agent is somebody you can yell at and if need be, drive to their office, to not have junk parts installed or get shafted. I may be wrong.
I had to argue with that Lizard co. to get an OEM windshield. They wanted to repair a crack in driver's view, and then acted like it was my privilege to get a safejunk glass that didn't even fit (for real).
Out of nowhere an agent emails me a lower price than what I was paying, so we switched. Never had to test him on a claim, but he came through when my wife got a new car and has always been able to explain things....