Quote:
Originally Posted by OC 335i
Kristy was on the phone so I spoke to someone named Valerie. She wanted to charge me $30/day for a rental. I was like, wait a second. I have a bad brake sensor @ 2,200 miles and you are telling me I have to pay for a loaner? I bought my car there, I guess I'll go to some other dealer.
She quickly changed her tune and said they'll comp it. They said BMW loaners are out for a month (WTF).
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That sucks bro...I think the quality of their SA varies a bit..Kristy was nice, then again I might have been lucky that day... from what I've heard most of the BMW dealers is spin a wheel kind of thing...one day you might be able to get great service with one SA, and some other day.....
