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Whenever I bring my car to the dealership for maintenance, someone does a "walk-around" and notes any scratches, dents, etc. I walk with them and point to things that are already there.I feel that this is a good policy. Of course, this doesn't include the interior, but I'm sure they would note anything if I asked.
I recommend asking someone at the dealership to do this before they take the car into the garage.
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