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In win xp go under device manager and see which port the USB to serial cable was assigned to. It may be assigned to something other than the default comm port.
If it is, head to the Procede folder and locate the comm port file and edit the port number. You're using a Mac, so its very likely that the default comm port is used by another device.
This would explain why it won't talk to the procede unit and you can't get it to go online.
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