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My phone cradle was installed yesterday and I love it. The cradles are in two pieces: a generic base plate and a cradle that is specific to each phone. Be sure your phone is supported before bothering with ordering. I have a Motorola V710 and it works great. Not sure about the improvement in reception. I mainly wanted it for two reasons: an onboard charger for long trips and for the roof antenna to avoid radiation exposure. It took almost a month for the order to come in. I've got the CD changer on order too and it's backordered for over 5 weeks now.
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