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It took me a while to realize they didn't always have up-to-date info, but you're right about the customer service aspect. One time I told the guy that the P represented Regensburg because he said he had to check if my 335 coupe were made in Germany or not. He even went on to say that Germans celebrate holidays we never heard of so that could delay production? That was strange. Then he said he couldn't find his sheet which showed the plant codes, and he was getting nervous but I told him no big deal, don't worry about it.
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