Quote:
Originally Posted by E90SoFlo
How was your customer service experience?
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Shitty. I had to wait a bunch because people were still lined up for the 3GS release (it was still less than a week old I think) and they treated me like I knew nothing about technical issues or the phone itself. It was much like walking into a dealership knowing everything about the car you want (tech and spec-wise) and having the salesman try to feed you all kinds of "look how smart I am" bullshit. I was there for what should have been an in-and-out servicing and it took a couple hours. Complete BS. I should have been able to walk in there and say "the battery is defective and I need a new one or new phone" and been out of there in a few minutes.
It would have been awesome to be able to bypass that shit with a device that allowed for the most basic of self-servicing, a battery change.