Quote:
Originally Posted by Guvernator
Really, I thought this was common practice. I've just had to take my car in to my local dealer for a second time for some warranty work (car won't start) and each time I have been told that there is a £140 odd diagnostic fee which I don't pay if the fault turns out to be covered under warranty but if it isn't, then I have to stump up. Is this not right?
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hmmm...don't think its fair on the customer...a good service advisor should be able to tell "roughly" if its likely to be covered or not....
they 're becoming like plumbers now, charging "call out charges!", wether you repair it or not...its £70....lol....