Quote:
Originally Posted by shadowcoder
I'm just gathering info to go back to them because I have the ticking noise in my car as well. They mentioned to me about the bleeding SIB but said BMW isn't doing anything more than that. Which isn't actually true. Just trying to find the best approach to put pressure on them without becoming a dick about it. At the end this isn't their fault but BMW's.
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Maybe this is a good approach. I prepared myself with this story... Didn't have to use it as you know (since the dealer was very helpfull and immediately scheduled me in for a cylinder head replacement). Tell them you are well informed about this subject. Tell them the only way to get it permanently and correcly fixed is to have them submit a Puma case to get authorization to swap the head. I was told by a BMW tech (who PMed me) that Puma always says yes. Hope this helps.