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Originally Posted by KL2DC
I tried to order a cargo organizer from them online in March (before I took delivery), they charged my card but only told me days later that the item was nationally backordered and they asked me if I wanted to cancel the transaction and said they were going to reverse the charges. I got the email saying they were gonna credit back my card but they still deducted for shipping (for an item that never left their facilities). I lazily left that unresolved and went on to find one on ebay, Passport at the time reported the same backorder.
Fast forward to 2 weeks ago and I received a package and lo and behold a brand new cargo organizer from them. They had gone ahead and charged my card again even after canceling the order in March (due to unavailability). Weird thing is the invoice/packig slip is dated march 2006. I have sent them an email and awaiting results. So far, poor communication  |
They are amazingly pitiful....