BMW 3-Series (E90 E92) Forum - View Single Post - Any Legal Experts ???

MERLIN335i · 07-26-2011, 07:34 AM

[QUOTE=willhollin;10098510] Their solution - to send their men round, disassemble the sofas on site and repack with more padding. My father in law wasn't best pleased, but according to consumer law they are doing what is required of them.QUOTE]

Will,

They tried that one on me, but as the leather was damaged, not much chance of the new panel matching the rest (dyed in small batches), so along with the fact I was not happy to have them turn my lounge into a workshop for 6-8 hours, they agreed to replace the whole order, as even a new complete sofa would not match the other one.

Thanks

Michael.

07-26-2011, 07:34 AM	#13
MERLIN335i Brigadier General 117 Rep 3,866 Posts Drives: Gone: E92 M3 Competition Pack Join Date: Jul 2009 Location: Buckinghamshire iTrader: (0)	[QUOTE=willhollin;10098510] Their solution - to send their men round, disassemble the sofas on site and repack with more padding. My father in law wasn't best pleased, but according to consumer law they are doing what is required of them.QUOTE] Will, They tried that one on me, but as the leather was damaged, not much chance of the new panel matching the rest (dyed in small batches), so along with the fact I was not happy to have them turn my lounge into a workshop for 6-8 hours, they agreed to replace the whole order, as even a new complete sofa would not match the other one. Thanks Michael.
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