Quote:
Originally Posted by essex_lad
So I sent my car into Moore's motors bmw specialist in Wickford essex for a service and got anything but.
They charged me for oil and filter change. Magnatec oil and bmw oil filter supplied by myself and upon inspection after the service the oil was thick black and the filter hadn't been touched either as the one I pulled out was falling apart.
So they charged me to do the change which wasn't done, charged me for the oil to be disposed of even though it was never even taken out the engine then to top it off kept my oil and filter for themselves.
It doesn't finish there though, they charged me an hours Labour also for an unwanted inspection of the car telling me obvious things like exhaust is hanging a bit low.
One thing they did do was top up my washer fluid, even then they probably just squirted in a bit of fairy liquid and some water from a puddle outside.
So a word of warning to anyone who is looking to use this so called bmw specialist DONT!
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Hey man, would you mind amending the company name in the title and the post to "Moores Motor Services Ltd in Essex" or something similar please because I clicked into this thread thinking that you're talking about a friend of mine who runs his company called "Moores Motors" in Wokingham.
Sorry to hear of your troubles and I hope you get things sorted.