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Have you got the contact details of the landlord?....
Tell the agents that you have a few friends who have got properties and you will not recommend them....those fcukers would do anything to get new landlords on board!...
regarding advice, hmmmm...you could try CAB, try to find some tenants/ lettings forums....try a google search on TDS disputes etc....
The check in report with pictures is very important....as its the "benchmark" ....start taking pictures of the interior/ condition etc....
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