Quote:
Originally Posted by needforspeed
There is a 'BMW approved used car commitment':
http://www.bmw.co.uk/bmwuk/auc/about...ts/0,,,00.html
This allows you to reject the car if they are unable to resolve the fault. However, it doesn't give a timescale.
I would write a letter to the dealer.
1. Refer to the commitment
2. Provide dates and mileage confirming that the demonstrable fault arose within the 30 days / 1000 miles.
3. State that the dealership has been unable to resolve the fault to date.
4. Give them notice that, if the fault is not resolved within a reasonable period (10 working days), you will require an immediate exchange or refund.
Should get their attention nicely.  |
Yep, but all they have to do is say you do not have a 'demonstrable fault' and you're scr5wed!