Quote:
Originally Posted by Weaselboy
I think we all understand this, but none of that justifies the dealer jacking up the time for a job. Your info does somewhat justify the high hourly rates the dealers charge compared to an indy shop.
So you are saying if the normal book time for a water pump R&R is two hours, it is okay for the dealer to charge for three hours because of the overhead you described. Not going to fly.
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Does anyone know the book time to perform a battery registration? If the book time is 1 hour and they do it in 5 minutes because of their skill, they can still charge for the hour. This is not fraud.