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Originally Posted by xenon
They charge you for insurance generally which is fair enough. Your insurance would only cover it 3rd party.
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I get that but even when it's warranty work? The defect shouldn't have been present/been an issue...so for BMW's sins I'm still left out of pocket?
Quote:
Originally Posted by doughboy
I just refused to pay it when they tried it before on my old E90 on some warranty work.
Once you start raising your voice a little at the service desk, they usually 'go to see their manager' and then its free.
It's poor customer relations really.
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lol. I don't want to cause a scene but I am a little aggrieved about it.
Quote:
Originally Posted by doughboy
Honda know how to do it - My missus Civic went in for a non critical rattle investigation, 2 guys pick it up and drop off a loan car for free next day. (mind you honda give free loan cars and free collection for regular servicing too)
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Quite...