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the only instance where you would not receive a letter is if you purchased the car via a private party, or some place like CarMax.....
if you did do the above, and have not received a letter yet, (and you've owned the car for some time..), you may want to get your records updated through BMW Customer Service.
i believe this is the contact number:
800 831-1117
pretty sure they can help
my $.02
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