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Both tracking #'s are working. That means TWO (2) of these have been shipped to you. Supplier nor myself have any idea as to why USPS took the parcel from CA to UTAH and now is taking it to NY. That's completely out of our hands unfortunately.
As stated in my previous email to you, please let me know when the second one arrives so that we may send you a return label for it. I understand how hectic of a situation this has been, but we did nothing wrong on our end. The package was shipped out in a timely manner & USPS took it on a wild goose chase.
Sorry this happened, we always make every effort to avoid situations like this, but we can't control when USPS fails on its end.
Let me know if you have any questions via PM or email.
Best,
JGMODS
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