do not do business with Russell BMW. They have some of the worst service in the area, the most rude people, and the dealership looks so ghetto. A while ago my alternator broke and I had my car towed there, they tried to convince me that my battery blew too (which costs an extra few hundred dollars) which I didnt quite believe them. They think because I had my car towed there I had no choice but accept what they told me. Fortunately I had a friend who had a tow truck so I had the car towed to Towson the next day and they said my battery was fine (as i thought) and just need a new alternator. Those scumbags at Russell tried to scam me. Go to Tischer BMW or BMW of Towson instead.
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