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      02-18-2011, 01:43 PM   #1
kaichuan
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Drives: 2007 335XI
Join Date: Aug 2008
Location: WA

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Warranty question

Hello all,

On 2/14 my service light is on. I made an appointment with my local BMW dealer from their "Web Scheduler" and the first available one is on 2/18 (today). My car had 49,916 miles on 2/14 and I made a note in my web schedule that I was wondering if my car will be covered if I went over 50,000 miles. Today, when I drop the car for services, the car has 50,048 miles, and my service advisor told me I am due for Break fluid ($160), oil change ($155), intake silencer ($125), spark plugs ($354), and micro filter ($215). Total cost is $1,100. I point out that when I made my service request, the car is still under warranty, but due to none appointment available, it is now 48 miles over. My service advisor refused to honor the warranty said the warranty only valid when the car is under 50,000 miles. There is nothign he can do and I should have called and they can try to squeeze me in. I told him, if that's the case, why bother use "Web scheduler"?

Is anyone have similar experiences? Now I feel like been sqeezed for $$$ since the the differences is just 48 miles!!

Any opinion is apprechated. Thanks!!
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