Matt's referring to another now ex sponsor (*I think*) who suffered quite badly from some bad exposure after some complaints, but not on the same level as the sponsor you are having a bad time with.
A sponsor who has not learnt from experience/past mistakes, and now shows they clearly have no regard for
GB buyers!
It's sad for you because of the inconvenience and potential loss, but it's sad also because it undermines members confidence in all sponsors to a degree, especially those that are on a
different continent.
Thankfully I went another route and sponsor earlier on, and as I have an aversion to
forklifts & inadequate packaging that choice was vindicated, and things for me turned out differently, but it was a f*cker for those people in
the GB