Quote:
Originally Posted by armani12
Today I had a discussion with the SA as to why they wanted to fix the bumper instead of replacing it since at some point I will sell this bumper and I don't think people will give the same value as if it was never damaged + this is the second time my bumper was damaged by this dealer... his very smart answer was 'well if your car can be fixed, are you gonna buy a new car' I showed respect and did not laugh... The SAs are all new there and this is my second and last visit of the year at BMW of West Springfield, MA. I might be taking my car to BMW of hartford for my brake job as I have extended maintenance, and it ill need this service in 5kmi. Does anyone recommend a good BMW dealer around western Mass?
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They sound like a bunch of clowns. Id call BMWNA and tell them the situation and I wouldnt expect anything less than a brand new bumper. No repaired shit. Especially if you want to sell it, youd be lucky to get a couple hundred for a repaired bumper.