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Andy that is shocking.
Viv's advice is good if you want to go back to Halliwell
But I would ring a few dealers up and quote the SIB reference. If they know about they will tell you what it covers (just act dumb and prompt them if needed). If they have no idea what you are on about try the next stealer.
As a last resort contact BMW UK to refer you to a stealer who can carry out the SIB. I have found the hotline useful when emailing the CEO in Germany and emailing customer services and anyone who is tasked with handling the response from the German CEO in the UK. As the CEO will ask many questions why he is getting email's that shouldn't be heading his/her way. I have done this with a few companies and got results.
My new stealer has been great by showing me what is being done and why to my car. My old stealer gave me the crap that you had from Halliwell Jones.
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20 BMW G20 330e M Sport Portimão Blue/Cognac, Driver Pro, Tech,M+ lumbar, storage packs
Long gone -15 Peugeot 308 2.0HDi GT AUTO Magnetic Blue, 10 BMW F10 520D SE Xirallic Imperial blue/Cinnamon Brown, 06 E90 320si - Le Mans Blue - Totally standard specification (Scrapped RIP 12/08/2010), 00 Peugeot 306 2.0 SE Cabriolet, 94 Rover 214 SEi, 91 Fiat Uno 60S Mk2
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