Quote:
Originally Posted by fazman
Let me translate for you what that means, get an attorney to send a letter to BMW NA saying the SA told you to pound sound on this issue and you are now pursuing it with BMW NA as part of the recall.
The SA will always tell you to take a walk off a cliff because if the work was not done properly... they are on the hook 100% for the repairs. So their answer doesn't surprise me. You need to escalate it so it gets visibility. It might even require yet another recall if the techs were never trained properly to do this job (Putting you and your family as well as possibly everyone on this forum at risk with a false sense of security that the problem was fixed).
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Pretty much exactly how I took it as well. He did say to bring it in so they can determine what happened, but we all know they won't find themselves at fault and will probably stick me with a diagnostic bill.