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My limited experiences at BMW service centres were pretty bad too.
Worst was when me and my friend took his dad's E60 M5 for a service. They completely treated us like little kids (we were young tho) but still, age shouldn't determine how a customer service rep treats you. Appalling compared to other service centres I have been to.
Hope after picking up my E92, I don't have to take it to a dealership, and if I do, I hope the one I go to has better service.
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