What's wrong with Long posting a video showing exhaust coming out mainly from only one side and that he (among other members) failed to get responses from Eisenhauss? Nothing. It's knowledge for others.
Now, the other posts saying they don't want to deal with Eisenhauss because of poor customer service - they're not basing this on only Long's experience - if you read the whole thread Long isn't the only one with a lack of communication.
A company you can never contact (either for support or sales):
