I don't really have a problem with companies wanting good feedback if they f$$$$$$ up and want to still earn your business down the road by refunding, shipping another product, store credit, etc. BUT I have a problem when they manipulate the situation with a "sure no problem we'll refund you BUT you have to give me positive feedback first" shit. Let the buyer determine if they deserve positive feedback and don't blackmail them into it. If you're that reputable than let your action do the talking. That's my $.02
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