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wow, totally missed this thread!
I might get beat for this buy i have had good experiences w/ Elmhurst. I dealt with a guy named Cheyene(?) who sold me car...the process was very smooth and I got a great price. I actually visited the place 3 or 4 times w/in a a 6 month period and he was patient. I drove all kinds of cars there.
As far as service is concerened. So far so good. I haven't had any major issues, the have been prompt. I deal w/ the female SA over there and she seems nice enough. I was weary of going there but it is close to where I live, work etc. The windshield story was stoking my fears because I have heard different things, but managment seems to be on the ball. That is key. I had a great relationship w/ my acura dealer for many years and would like to forge a similar relationship w/ my BMW dealership.
I am glad they stepped up to the plate. I have my fingers crossed!
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