[lconn]

I did call BMWNA, they said they had no one who could help and referred me to the dealer as my only recourse. I asked who at BMW NA they could refer me to who could explain or resolve, they said no one. Of course that's not true but arguing with first level support is pretty pointless. So no warranty, no explanation, no recourse.

Since then I have researched the BMWNA executive email info, looking for the area manager as well. I have also posted the situation in every forum I belong to featuring the dealers name and BMWNA, have filed reports with dealerrater. consumer watch, ripoffs, and have filed a complaint with the better business bureau. If this doesnt work, my next complaint is to the state attorney general concerning fraud and a local tv station that has a consumer abuse line where they help consumers who have gotten the shaft.

After harsh words failed, these are the tools available to me.