Quote:
Originally Posted by RBBMWE46M3
Thank you for contacting BMW of North America, LLC regarding your 2008 BMW 335xi. I was sorry to read of your dissatisfaction with your BMW. Please accept my apologies for the frustration and inconvenience you have experienced.
Please be assured the quality of our vehicles receives our constant attention, nevertheless, despite our best efforts, a problem may occur with a particular vehicle or component. I suggest speaking directly with the service manager at your BMW center about the issues you have experienced with your BMW. The service manager has access to BMW engineering and regional representatives who are in the best position to review your concerns.
If you have any further questions, please reply to this e-mail or contact the Customer Relations and Services Department at 1-800-831-1117, Monday through Friday from 9:00 A.M. to 9:00 P.M., Eastern Standard Time. Again, thank you for contacting BMW.
Sincerely,
Laurie Burkland
Customer Relations and Services
Representative
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See what I mean. Canned response.
