Update. My SA called last night to tell me that my car should be ready on Wednesday of this week. YEAH!!! OK, I'm a bit overjoyed at present as I was imagining a long drawn-out battle to get my car fixed, etc. 3 business days total and she will be back!! I'm looking forward to getting her back.
Thanks to all of you who offered support, comments, etc. If I don't get her back on Weds. expect another update with a few expletives thrown in for good measure.
Dean