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Specialist cars Stevenage.
Went in to ask for a test drive but got fobbed off "you need both of the licences sir, company policy" so I left to arrange for another day.
Called dealership requesting a test drive a few days later, day arrives the salesman didn't bother asking for driving licences (I thought it was company policy!)went out of the showroom and the salesman says hes got another customer soon, that really p*ssed me a bit but continued with the test drive.
Went round the test route it seems and was back to dealership not long after I had left, didn't have time to drive the car properly, back in the showroom the sales guy was pushing for a sale and gave a poor part ex. price too,I must have been waiting at least 20mins I thought he had another customer appointment very soon!
At that point I said no thanks to the offer and left saying I will ring back a few days later.I called later in the week spoke to the same guy asking for another test drive in a different model, his reply was " I don't think we have a demo for that model and will ring you back tomorrow but never did.
That experience wasn't the first with this dealership, It was the same with Mini when they first launched it then with the new X5 also, which I bought at another dealership mini too.
They are the nearest dealership to me but what annoys me more is the poor level of service thus making me having to travel further afield for proper attention.
I might have to try another dealership it seems!
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